Testimonials

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Paul & Marie

IRELAND

My Fair Holidays is the most professional travel company we have ever dealt with. They provided a unique travel experience we could not have achieved on our own. Their in depth knowledge and connections locally gave us access to places and activities we will remember forever.

Lynda Sykes

My Fair Holidays delivers an amazing travel experience! Overall we were really happy how everything was handled. Knowing someone was physically there on the island to greet and assist us with restaurant and other suggestions shows their dedication and desire to succeed.

Aman Gupta

New Delhi

We planned our 53 people department trip to Manali from these guys. We had a really memorable time there and were accompanied by a person from the agency to ensure we had no problems. Overall, these guys are really helpful and deliver on all there promises, do check them out if you are planning a trip in the future.

M Rahman

Madhya Pradesh

We are doing very enjoy & funn ... Really it was very helpful package....Thank you so much ' anuj sir' Unforgettable trip... We have get many memories....

Vishnu Singh

Delhi

They provided me the services exactly as promised. I appreciate their role as tour planner and manager according to the number of days available. The quality of rooms and travel means are really good. No hidden cost or terms. Completely transparent transaction and services.

Vineet Sawant

Mumbai

I Had Booked My Manali Trip Package which was Awesome, enjoyed a lot, Hotel Booked by "My Fair Holidays " is Hygienic and Clean Breakfast and Dinner is also nice. and Packages cost is alos affordable. Thanks My Fair Holiday for making My trip awesome. I am taking Good memories from my trip.

Mukta Goyal

Madhya Pradesh

My first trip with my family was excellent. My fair holidays give excellent service at hotel and personal cab at very good price. Awesome experience with my fair holidays too good and professional agency for planning trips and very good service and their company

The Booking

Your contract of holiday is made with My Fair Holidays; all communications by the Company in relation to your holiday will be sent to the address stated on the booking form. All bookings must be made through an authorized representative of the Company. At the time of booking the Company booking form/Booking mail must be completed and submitted together with a deposit of 50% of the total cost of the booking. Receipt of the deposit and booking form by the Company does neither guarantee nor imply confirmation of the booking. No booking shall be confirmed until the Company issues the vouchers. The Company reserves the right to refuse a booking without giving any reason and shall in that event return any deposit received. All due payment must be clear as per company representative advised you. The Company will provide the service as set out and confirmed in writing.

Payments

For the services contracted, 50% advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid at least 7 days prior to your date of departure from your place. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services. Apart from the above in some cases like special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year) full payment is required to be sent in advance.

Cancellations: 

If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received by My Fair Holidays. As this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:

Number of days before departure       Amount of Cancellation charges
More than 30 Days  Deposit only
29-15 Days    50% of the Tour Cost
14-07 Days             75% of the Tour Cost
06 Days or less   100% of the Tour Cost

Liability:

The company does not own or control hotels, coach or other facilities mentioned in the tour. As an operator of the package tour therefore, we cannot be held liable.

  • Where there has been no fault on the part of the company, supplier or agents.
  • Where the failures in performance of the contract are attributable to the customer.
  • Where the failures are attributable to a third party not connected with the provision of the holiday and is unforeseeable or unavoidable.
  • Where the failures are due to unusual and unforeseeable circumstances beyond your control.
  • Where the failures are due to an event which you or your supplier even with all due care could not foresee or foretell.
  • We do take all reasonable steps in ensuring that the organization maintains standards and provide a service that is acceptable to the passengers. The information within this website has been compiled with all reasonable care and is correct to the best knowledge of the company and is published in good faith.

Complaints 

We do our best to give service, an enjoyable and trouble free vacation but occasionally plans go wrong. Should you have any complaint, please inform your tour manager (at the same time), who will do everything possible to resolve the matter immediately. If the situation is not resolved to your satisfaction, then you must notify the company within 28 days of the tour ending in writing. If you do not write to us within this time, this will affect the investigation and outcome of the complaint. Any disputes between clients and My Fair Holidays. Shall be governed by Jurisdiction of Delhi. 

Early Check-in / Late Check -out 

Please note that standard check-in / Checkout time as per hotels rule. Therefore cost of early check-in or late check-out is not included in the tour cost. We can always make a request for early check-in or late checkout if required but we do not guarantee that, that entirely depend upon the policy of the hotel, time of the year and availability of the room.

Extra Uses of our Vehicle 

Please note that cost of the vehicle (car / coaches with the driver) does not include extra usage of vehicle like after transfer or after sightseeing until or unless it is mentioned in the itinerary.

Rights to amend the itinerary if required 

Tour once commenced will strictly go as per the itinerary finalized. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for safety and wellbeing of our esteemed passengers.

Surcharge  -  The Price of your travel arrangement is subject to surcharges in case of sudden hike in fuel prices, schedule airfare and any taxes levied by the government. Even in this case, we will try to absorb an amount of 2%, amount exceeding over 2% will be surcharged.

Our Liability  -  My Fair Holidays accepts the liability for those arrangements for your holiday, which are wholly within our control and therefore, accept liability to clients for the negligence of our employees. However, we would like to draw attention to the following circumstances, which fall outside our direct control or where for some reason we are not prepared to accept liability.

The Company shall, in no circumstances whatsoever is liable to the client or any person travelling with him or her for: Any death, personal injury, sickness accidents, loss delay, discomfort, increased expenses, consequential loss and / or damage or theft howsoever caused; 

Any act, omission, default of any independent contractor or other person or by any servant or agents employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person travelling with him howsoever caused. My Fair Holidays are unable to take liability for commercial arrangements out of our control such as natural disasters, industrial disputes, reason of threat or war, riots, civil strife, terrorist activities, technical problems to the transport, extreme weather conditions, closure of the airports and sea ports and similar event out of our control, or are due to unusual and unforeseeable circumstances beyond our control.